Do you offer hand washes?
Yes. We hand wash all types of vehicles. We offer our entire standard car wash package with a hand wash with a $25 Surcharge. Please note hand washes can take up to 30 mins more than the standard wash time estimate. i.e: Deluxe hand wash = 30 mins + 30 mins (Standard Deluxe Car wash estimate)
Will there be any additional charges to the already described rates for each service?
There will be a $5 Surcharge for shuttle service for the Exterior Only, Basic Interior & Wash and Deluxe Packages
How can all the car wash services take the same amount of time?
All vehicles are loaded onto a series of conveyor belts. These conveyor belts are set at a fixed speed and do not adjust to specific vehicle services. Hand drying, vacuuming do vary based on vehicle size, as well as the amount of chemicals used, hence the premium charged for larger vehicles. All time estimates are listed beside each of the car wash services.
What methods of payment do you accept?
We accept AMEX, VISA, Mastercard, Debit cards and Cash. Please let us know if you would like us to consider another option
Do you clean engines?
Available upon request. Given the sensitivity of engines on different vehicle, we do not offer it as a standard menu item. Please note we DO NOT take responsibility of your engine for this service.
Do you sell gift cards?
Yes! Give the gift of clean by purchasing one of our re-loadable gift cards. Select the amount or service you wish to give! You may also gift a wash book for the car connoisseur
Is Car Pride Auto Spa a franchise?
No. Car Pride Auto Spa is a privately owned company with only one location currently. Please call 416-357-3700 regarding franchising.
Are you open all year round?
Yes! Car Pride Auto Spa is open year round. The only exception would be during times of inclement weather. On occasion we may be closed for scheduled maintenance. Please call ahead on questionable weather days- 905-823-1000
Can we clean child seats?
Yes! We will vacuum child safety seats with any wash package. WE DO NOT REMOVE OR INSTALL CHILD SAFETY SEATS WITH ANY CAR WASH PACKAGE. If you are having your vehicle detailed the child safety seats WILL BE REMOVED to allow sufficient access to the car for cleaning purposes. WE WILL NOT RE-INSTALL CHILD SAFETY SEATS THAT HAVE BEEN REMOVED FOR DETAILING FOR ANY REASON WHATSOEVER
Can the Car PrideAuto Spa wash large vehicles like conversion vans or lifted trucks?
We do offer a hand wash service for such vehicles including exotic cars and motorcycles. The maximum height restriction for any vehicle is 88 inches for the car wash tunnel. However, we do detail larger vehicles. Contact a customer service advisor for more details.
How should I tip the workers?
Tipping is optional.
What should I do if I’m not happy with my wash?
Our number one goal is to ensure customer satisfaction. Each vehicle goes through our quality assurance check before the keys are handed back to the Customer. Furthermore, if we should miss anything by chance, our customer service advisors are more than happy to assist touching up your vehicle once your wash service is complete. Please ask!
Do I have to make an appointment to have my car washed?
No! Car washing or express detailing are on a first come, first serve basis. Full detailing services require an appointment. Call 905.823.1000 to book an appointment.
If I visit the Car Pride Auto Spa frequently, is there a rewards system?
Yes! We love repeat customers and we offer a VIP club card program. It is free to sign up at the front desk and allows special discounts including free car washes! Ask a customer service representative for details.
Can Car Pride remove yellow/white line paint that I picked up from the roadway?
Yes, we can remove road paint. Unfortunately there is not a miracle chemical that will remove road paint thus it requires a great deal of time. You’ll need to bring your car in for a price quote and appointment. Keep in mind the sooner the paint is removed the better, it only gets more difficult to remove as time moves on. Same applies for asphalt or tar stains.
Does Car Pride do buffing, scratch removals, or polishing?
Yes. Car Pride Auto Spa offers high speed buffing and polishing as part of detailing menu. The full menu can be found under Service menu tab.
Is the car wash an automatic or touch system?
Car Pride Auto Spa car wash is an automated light touch car wash with suede coated materials imported from Europe. We use the latest technology to wash each of our cars. We would be pleased to provide you a tour of the facility upon request. The typical wash process begins with vacuuming and interior cleaning based on the package purchased. Vehicle is then loaded onto the automatic tunnel; soaps, waxes, polishes, cleaners are applied automatically based on the length and width of the vehicle. We have a staff of 10-14 specialists that handle all aspects of your car wash experience.
Can I drop off my car to have it washed and the pick it up at a later time?
Yes, Car Pride Auto Spa offer shuttle service to the GO station should you need a ride for all detailing services. You may also drop off your vehicle if you have a detailing appointment.
What is the best time to have my car washed?
Anytime is a great time to wash your car at the Car Pride Auto Spa. We are capable of washing a car per minute with our equipment. Even if there are cars in line don’t be fooled thinking it will take too long! You can call us at 905-823-1000 if you want to check the wait time.
What’s the height maximum and width of vehicles that fit your machine wash?
For our hand wash option: We can accommodate vehicles 11.5 Ft in height and 100 inch width.
For our machine wash, our maximum height for vehicles is 90 Inches (7.5 ft). Maximum width of vehicle of 84 inches (7ft) with maximum tire width of 340mm (13.5 inches)
How long does it take to detail my car?
All time estimate can be found beside each of the packages listed under the Services menu tab. Please call us at 905-823-1000 if you should have any questions.
How long does it take to wash my car?
The complete wash process generally takes about 10 to 15 minutes with complete hand drying for our Exterior Wash package. All other time estimates are listed besides each package offering. Estimates are from the point of the greeting station. For line up, please add five mins per vehicle in front of you approximately.